Last updated: September 1st, 2019
What are cookies and why do we use them?
Cookies are text files containing small amounts of information. They are downloaded to your computer or device when you visit a website. They don’t tell us who you are but they do enable us to recognise your device and where you have made various preferences or actions they enable us to remember them.
Cookies do lots of different jobs, like letting you navigate between web pages efficiently, remembering your preferences, and generally improving your experience of our websites. They can also help to ensure that adverts you see online are more relevant to you and your interests. Here are the main types of cookies we use and why we use them:
- Strictly Necessary Cookies
These cookies are essential in order to enable you to move around our websites and use their features, such as accessing secure areas of our websites.
- Performance Cookies
These cookies collect information about how you use our websites. For instance, they tell us which pages you visit most often and if you receive any error messages from our web pages. These cookies do not identify you. All information they collect is aggregated and therefore anonymous. We use these cookies to measure and analyse how our customers use our websites and to improve their functionality and the user experience.
- Functionality Cookies
These cookies allow our websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, personalised features. These cookies can also be used to remember changes you have made to customisable parts of our websites including text size and font. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
- Targeting & Advertising Cookies
These cookies are used to deliver adverts and communications more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Most current browsers allow users to configure cookies. These adjustments are typically located on the ‘ Options ‘ or ‘ Preferences ‘ menu of your browser. These are the instructions to set cookies in the major browsers:
- Chrome: Settings -> Show Advanced Options -> Privacy -> Content Settings.
- For more information, please consult Google support or Help browser.
- Firefox: Tools – > Options – > Privacy – > History -> Custom Settings.
- For more information, please refer to the Mozilla support or Help browser.
- Internet Explorer: Tools – > Internet Options -> Privacy – > Settings.
- For more information, please refer to the Microsoft support or Help browser.
- Safari: Preferences – > Security.
- For more information, please refer to the Apple Support or Help browser.